July/August 2020

FPU Earns the Silver Self-Service Award

FPU earned the Silver Self-Service Award for its online rebate portal, which serves as an interactive, step-by-step guide to the rebate application process and gives customers a fast and easy way to submit their rebate applications online. Since the portal’s launch, FPU has seen a two-week reduction in rebate-application processing times and a 30% increase in the number of submissions received.